Introduction

Discover Japan ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website discoverjapan.travel (the "Website") and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website.

Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Website, register on the Website, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Website. You may be asked for, as appropriate:

  • Name
  • Email address
  • Phone number
  • Postal address

You may, however, visit our Website anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Website-related activities.

Non-Personal Data

We may collect non-personal identification information about users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer, technical information about users' means of connection to our Website, such as the operating system and the Internet service providers utilized, and other similar information.

How We Use Your Information

We may use the information we collect from you in the following ways:

  • To personalize your experience on our Website
  • To improve our Website and services
  • To process transactions
  • To administer a contest, promotion, survey or other Website feature
  • To send periodic emails (if you have subscribed to our newsletter)
  • To respond to inquiries, questions, and/or other requests

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our Website to collect and use personal information about you and to improve your experience. A cookie is a small file placed on your device when you visit a website. It may collect information about your device and your online behavior.

We use the following types of cookies:

  • Essential cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
  • Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website.
  • Functional cookies: These cookies enable the Website to provide enhanced functionality and personalization.
  • Targeting cookies: These cookies may be set through our Website by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Website and improve our services. These third parties may include:

  • Google Analytics
  • Facebook Pixel

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described below:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law or to protect or defend our rights or property.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Japan and choose to provide information to us, please note that we transfer the data, including personal data, to Japan and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that we cannot guarantee that the Internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to be informed of and request access to the personal data we process about you.
  • Rectification: The right to request that we amend or update your personal data where it is inaccurate or incomplete.
  • Erasure: The right to request that we delete your personal data.
  • Restrict: The right to request that we temporarily or permanently stop processing all or some of your personal data.
  • Object: The right to object to us processing your personal data on grounds relating to your particular situation.
  • Data Portability: The right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party's service.
  • Not to be subject to Automated Decision-making: The right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take necessary actions.

Contact Us

If you have any questions about this Privacy Policy, please contact us: